Update: 24/04/2019
Casino Empire Review
By BTCoiner
CasinoEmpire is restricted in a variety of regions such as Australia, Puerto Rico, Belgium, Singapore, Bulgaria, South Africa, Denmark, Spain, France, Sweden, Germany, Switzerland, Israel, United Kingdom, Italy, and the United States, and this is due to it using the Curacao eGaming License. However, those who can access the casino will be able to take advantage of a huge welcome bonus that comes in the form of five deposit match bonuses, and the whole package adds up to €3700, and this is accompanied by a 50x wagering requirement.
One of the best things about CasinoEmpire is that it shows some kind of compassion towards those who use it and this is done by the way of implementing a variety of tool that’ll allow you to keep track of your spending. They also allow you to set limits to how much you deposit into your account, which ultimately controls your spending.
Design and Layout
At first glance, CasinoEmpire looks very dark, as the black and bronze colour scheme is spread throughout the page. There’s a lot of unallocated space when scrolling down, and it makes the homepage feel a lot longer than it actually is, which isn’t good. Starting from the top, the left has a menu tab, which fills the whole screen when clicked; this will provide you with options for banking, promotions, games, live casino, and support. However, this does feel like a waste of space as a simple slide-out menu would’ve sufficed.
Next to the menu, you’ll find a search button, which only applies to games, and alongside that you’ll find a button that will redirect you to the games page. Also featured on the home page are new and featured games, which are mainly slots. And the bottom of the page you’ll find information relative to what’s offered at the casino, such as software, licensing, and banking information. There doesn’t seem to be any data that indicates whether the games are tested by a third-party organization.
Overall, the site is easy to navigate, and as a new user, you won’t have any issues finding what you’re looking for.
CasinoEmpire Casino Games
Games are available in a variety of categories at CasinoEmpire, such as Roulette, Blackjack, Baccarat, Slots, Live Casino, Poker, Table Games, Jackpots, Video Poker, Keno, and Lottery. Most of the games are slots and there are over 500 titles available, which means that if you’re a fan of using your mobile device, then you should have no issues with getting your slots to fit the screen of your phone or tablet. Some of the slots also have RTP’s as high as 97%, and this is valuable information if you’re looking to make the most of your gaming experience.
Most games are also able to be tested before playing for real money which makes it easy for you to decide whether or not you’d want to play it for real money. If you’re looking for something more exciting, then the live casino should interest you, and while it doesn’t have a large collection, it’s still a different type of game and it feels a lot more authentic. The live casino has a variation of Baccarat, Blackjack, and Roulette.
Unfortunately, there aren’t many big-name developers present in this casino, as games are provided by the likes of Betsoft, Nucleus, Gamomat, Platipus, and Tom Horn.
CasinoEmpire Casino Banking
Online banking is one of the most important aspects of an online casino, due to money entering and exiting your account. Secure transfers are necessary and it shouldn’t cost you an arm and a leg. CasinoEmpire only supports Euros and Bitcoin. As a cryptocurrency casino, we were hoping that it would have more to offer, but that’s it. The security of funds is safeguarded by the casino keeping everything in a separate account. This means that in the event that the casino was to be hacked, the cybercriminals wouldn’t get away with anything of value.
Deposits and Withdrawals
There are a variety of deposit methods available for the deposit of Euros and Bitcoin, all of which have different transfer limits. Quantum Clearance, Bitcoin, American Express, Neosurf, MasterCard, and Jeton have minimum deposit limits of €15, whereas Neteller has a €10 minimum deposit limit. The casino doesn’t charge any fees for any of these deposit methods; however, you should always expect to pay something towards making a transaction. Neteller and Jeton have the largest deposit limits of €15000, where the others are capped at €500.
Withdrawals can only be done with Bank Transfer, which has a minimum withdrawal of €200 and a maximum of €5000, processing periods can take up to 48 hours. This is quite disappointing as it doesn’t have the banking support that’s usually found at competitors casinos.
Customer Support
CasinoEmpire will have to revamp the customer support live chat function, this is due to its default setting being German, which will discourage people from attempting to fix their issues, especially when they’re using the site for the first time. There’s also an email option available, which will basically allow you to log a ticket. A telephone number can also be found near the email service. After the live chat feature was figured out, with the help of Google translate, we discovered that there is a variation of categories that the problem could be listed as, such as account issues, bonuses, and verification.
Conclusion
Like Ares Casino, there are similar issues, from the ridiculous wagering requirement attached to the bonus, the troublesome support system, and the failure to effectively use the space provided on the webpage. Overall, CasinoEmpire has a lot of potential, but it would also have to look into adding more diversity to its gaming selection.